Privacy Policy
Privacy Policy
Summit Packaging is committed to protecting your privacy and handling your personal information in a responsible and transparent way.
This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit our website, make a purchase, or interact with us.
1. What Information We Collect
We may collect the following personal information:
Contact details- name, email address, phone number
Billing and shipping information- address, business name
Purchase history- products ordered, payment method (we do not store full credit card details)
Website usage- IP address, browser type, pages visited (via cookies and analytics tools)
2. How We Collect Your Information
We collect personal information when you:
Place an order or create an account on our website
Contact us via email, phone, or our contact form
Subscribe to our newsletter
Use our website (via cookies and analytics)
3. Why We Collect Your Information
We use your personal information to:
Process and deliver your orders
Provide customer support
Send order confirmations and shipping updates
Improve our products and website experience
Send marketing emails (only if you’ve opted in, you can unsubscribe anytime)
4. How We Store and Protect Your Information
We take data protection seriously and store your information securely using encrypted servers and reputable third-party platforms (e.g., payment gateways, CRM tools).
We do not sell or rent your personal information to third parties.
5. Sharing Your Information
We may share your information with:
Shipping providers to deliver your order
Payment processors to complete transactions
Email and marketing platforms (e.g. Mailchimp) if you opt into communications
Analytics tools (e.g. Google Analytics) to improve our services
All third parties are required to handle your data in compliance with Australian privacy laws.
6. Cookies and Analytics
Our website uses cookies to:
Track site usage and performance
Improve your browsing experience
Enable features like remembering your cart
You can manage cookies in your browser settings.
7. Accessing or Updating Your Information
You can access, update, or request deletion of your personal information by contacting us at:
📧 info@summitpackaging.com.au
📞 0424 644 073
We’ll respond within a reasonable time, typically within 3 business days.
8. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be posted on our website.
9. Contact Us
If you have any questions about this policy or how we handle your data, please get in touch:
Summit Packaging
📧 info@summitpackaging.com.au
📞 0424 644 073
📍 4/19-25 Grange Road Cheltenham, Melbourne, 3192