Shipping policy
Shipping Policy – Summit Packaging
At Summit Packaging, we aim to provide fast, reliable, and cost effective delivery to keep your business running smoothly.
Order Processing
Orders are typically processed within 1–2 business days. Orders placed on weekends or public holidays will be processed the next business day.
Shipping & Delivery
We offer delivery across Melbourne and Australia wide. Delivery timeframes may vary depending on your location:
- Melbourne Metro: 1–3 business days
- Regional Victoria: 2–5 business days
- Interstate: 3–7 business days
For urgent orders, please contact us and we’ll do our best to assist.
Shipping Rates
Shipping costs are calculated at checkout based on your location, order size, and weight.
Bulk orders may qualify for discounted freight rates.
Local Delivery
Local delivery options may be available within Melbourne for eligible orders. Please contact us to arrange or confirm availability.
Order Tracking
Once your order has been dispatched, you will receive tracking details (where applicable) so you can monitor your delivery.
Delivery Conditions
- Please ensure delivery details are correct at checkout
- Authority to leave (ATL) may be used unless otherwise specified
- Summit Packaging is not responsible for delays caused by third party couriers
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos and order details so we can resolve the issue promptly.
Questions?
If you have any questions about shipping or delivery, feel free to contact our team we’re here to help.
Summit Packaging is committed to delivering dependable service, so you can focus on running your business without disruption.